Contact Centre Outsourced Solutions

BillSave offer our clients a fully outsourced, ISO9001/27001, PCI Service Level 1 call centre, providing outstanding inbound/outbound sales and customer service solutions to our international clients.

Campaigns are created in partnership with our clients, where we listen first and then provide the best solution.

Operating from South Africa, our contact centre is serviced by educated and natural English-speaking agents with a true passion for their roles. An abundance of local talent allows us to scale up quickly and through our industry leading learning and development centre ensures all agents are trained on an ongoing basis to fit and support our client’s needs.

call center agents

Industries we support and work best with

  • Utilities
  • Telcos
  • Media & Advertising
  • Charities
  • Home & Business Subscription Services
  • SAAS & Tech
  • Financial Services

BillSave provide our clients with the following call centre services.

  • Lead generation/Database cleanse
  • Marketing and sales Pipeline(MQL, SQL)
  • Appointment Setting
  • Customer Service/Overflow support
  • Financial Services (FNOL, Claims, Renewals, Sales, CX)

Why outsource to BillSave

  • 90+% Staff Retention rates improving continuity and overall experience to our clients
  • Fruitful labour market to hire only the best candidates
  • Up to 50% cost savings for clients compared to local contact centres
  • Natural English Speaking and soft accent provides best in class communication & service

Are you a company interested in finding out more